Unable to use variable in send email "Content" automation action

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    • Minor

      Issue Summary

      Unable to use variable in the send email automation action "Content" section

      Steps to Reproduce

      • Create an automation rule using following Trigger (First component):

               

      • Create a variable in the automation rule (Second component):

                 

      • Start IF ELSE block:

                 

      • Inside the IF Block, put following Send Email component with the previously configured variable in the Content box:

                 

      • Else block:

               

      • Else block Send Email component with variable in Content box:

               

      • Trigger the automation rule, once the email is received we will not see anything in the email body since variable is not rendered:

               

      • Email Output with blank Email body:

             

      Expected Results

      Variable should be rendered in the send email "Content" section same as they are rendered in the "Subject" section of the send email action

      Actual Results

      Variables are not rendered in the send email "Content" section and we see nothing in the email body sent through automation

      Workaround

      Use the smart value directly in the send email "Content" section instead of using Variable.

            Assignee:
            Unassigned
            Reporter:
            Rahul Goel
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: