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  1. Automation for Cloud
  2. AUTO-137

Transition and add internal comment via REST API

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    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Jira Service Management Cloud. Using Jira Service Management Server/Data Center? See the corresponding suggestion.

      Summary

      It's possible to transition a request via REST API and also to add an internal comment via REST API.

      However, it's not possible to transition and add an internal comment in the same call

      Suggestion

      Make it possible to transition and add an internal comment in the same REST API call

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Automation for Cloud'
            1. Automation for Cloud
            2. AUTO-137

            Transition and add internal comment via REST API

            XMLWordPrintable

              • Icon: Suggestion Suggestion
              • Resolution: Duplicate
              • None
              • None
              • 3

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for Jira Service Management Cloud. Using Jira Service Management Server/Data Center? See the corresponding suggestion.

                Summary

                It's possible to transition a request via REST API and also to add an internal comment via REST API.

                However, it's not possible to transition and add an internal comment in the same call

                Suggestion

                Make it possible to transition and add an internal comment in the same REST API call

                        89403358cf11 Charlie Gavey
                        ywoo Yit Wei
                        Votes:
                        15 Vote for this issue
                        Watchers:
                        6 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            89403358cf11 Charlie Gavey
                            ywoo Yit Wei
                            Votes:
                            15 Vote for this issue
                            Watchers:
                            6 Start watching this issue

                              Created:
                              Updated:
                              Resolved: