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Type:
Suggestion
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Resolution: Unresolved
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Component/s: None
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14
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2
Currently we have the following condition in automation to check if forms are attached.
This creates a need for using an if/else block which then creates a whole if block that is not needed. The need is to check and perform actions when there are no forms attached.
Workaround
You may use the following JQL (also as a condition) with Total Forms, to identify requests that have no Forms attached:
("Total forms" = EMPTY or "Total forms" = 0)