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  1. Automation for Cloud
  2. AUTO-1213

Edit field values not displaying in Automation UI if more than 20 field values in the dropdown

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    • Severity 3 - Minor
    • Jira Service Management

      Issue Summary

      In Automation when you have an edit field action, the value doesn't render on UI. However, the rule continues to work without any problem

      Steps to Reproduce

      1. Have a drop-down field configured on the Edit issue field action.
      2. The values render correctly if it is part of initial 20 results.
      3. If the value is beyond 20 results the field is displayed as empty

      Expected Results

      The edit field value should be displayed on the Rule Builder.

      Actual Results

      The values are disappeared from the UI.

      Workaround

      • As a workaround, you can Export the rule search for the field value that you are looking for.
      • Alternatively you can add a log action and find the details from the UI.

              Unassigned Unassigned
              a5efd6340a5c Abishek .
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                Created:
                Updated:
                Resolved: