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Bug
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Resolution: Duplicate
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Medium
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Severity 3 - Minor
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Jira Service Management
Issue Summary
In Automation when you have an edit field action, the value doesn't render on UI. However, the rule continues to work without any problem
Steps to Reproduce
- Have a drop-down field configured on the Edit issue field action.
- The values render correctly if it is part of initial 20 results.
- If the value is beyond 20 results the field is displayed as empty
Expected Results
The edit field value should be displayed on the Rule Builder.
Actual Results
The values are disappeared from the UI.
Workaround
- As a workaround, you can Export the rule search for the field value that you are looking for.
- Alternatively you can add a log action and find the details from the UI.
- duplicates
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AUTO-126 Contextual dropdowns - limited results shown in dropdown for issue fields, allow for easier custom field selection when there are duplicates in automation rules
- Gathering Interest