Ability to assign on-call responders using "Balanced Workload", "Random" and "Round-Robin" methods

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      User Problem

      Currently, the Assign issue action for On-call responder will only assign tickets to the first user on the schedule.

      This becomes a problem when there are multiple on-call agents for a given schedule.

      Suggested Solutions

      Make available the assignment methods "Balanced Workload", "Random" and "Round-Robin" in the A user in a defined list option.

      Current Workarounds

      None available

            Assignee:
            Unassigned
            Reporter:
            Rex
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              Created:
              Updated:
              Resolved: