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  1. Atlas
  2. ATLAS-89

User picker field in Atlassian Teams is not searchable with email address

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    • Severity 3 - Minor

      Issue Summary

      You can search for users in user picker fields across Jira using either the Display name or Email address as criteria.

      Large companies are more like to have more than one individual with the same name and attempting to manage a Team without the ability to do so by email address can block some companies in using Teams.

      Steps to Reproduce

      1. Navigate to Teams > Add a user to a team, or
      2. Search people and teams.

      Expected Results

      We would expect to be able to add team members via email address in addition to display name.

      Actual Results

      Adding individuals to a team, or searching for them, can only be done via a display name.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [ATLAS-89] User picker field in Atlassian Teams is not searchable with email address

            No work has yet been logged on this issue.

              9a324bfe104b Colin Hon
              e2a618203d41 James W
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: