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  1. Atlassian Product Integrations
  2. API-754

When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 1.0
    • Jira Cloud for Excel
    • None
    • Severity 3 - Minor

      Issue Summary

      When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

      Steps to Reproduce

      1. Go to [Default filters] > [all issues]
      2. Add some conditions to narrow down the results
      3. Click "Open in Microsoft Excel"

      Expected Results

      The tickets that we filtered by conditions are exported in Excel format.

      Actual Results

      The following error message is shown.

      Workaround

      Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").

            [API-754] When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

            Arvind Kishore made changes -
            Component/s Original: Add-ons - Supported - Excel [ 70295 ]
            Component/s New: Jira Cloud for Excel [ 60090 ]
            Key Original: JSWCLOUD-27747 New: API-754
            Affects Version/s New: 1.0 [ 90425 ]
            Project Original: Jira Cloud [ 18511 ] New: Atlassian Product Integrations [ 20010 ]
            M.Shimizu made changes -
            Description Original: h3. Issue Summary
            When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

             !スクリーンショット 2025-01-27 13.35.51.png|thumbnail!
            h3. Steps to Reproduce
             # Go to [Default filters] > [all issues]
             # Add some conditions to narrow down the results
             # Click "Open in Microsoft Excel"

            h3. Expected Results
            The tickets that we filtered by conditions are exported in Excel format.

            h3. Actual Results
            The following error message is shown.

            h3. Workaround
            Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").
            New: h3. Issue Summary
            When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

             !スクリーンショット 2025-01-27 13.35.51.png|thumbnail!
            h3. Steps to Reproduce
             # Go to [Default filters] > [all issues]
             # Add some conditions to narrow down the results
             # Click "Open in Microsoft Excel"

            h3. Expected Results
            The tickets that we filtered by conditions are exported in Excel format.

            h3. Actual Results
            The following error message is shown.
             !スクリーンショット 2025-01-27 13.35.51.png|thumbnail!

            h3. Workaround
            Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").
            M.Shimizu made changes -
            Description Original: h3. Issue Summary
            When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.


            h3. Steps to Reproduce
             # Go to [Default filters] > [all issues]
             # Add some conditions to narrow down the results
             # Click "Open in Microsoft Excel"

            h3. Expected Results
            The tickets that we filtered by conditions are exported in Excel format.

            h3. Actual Results
            The following error message is shown.

            h3. Workaround
            Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").
            New: h3. Issue Summary
            When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

             !スクリーンショット 2025-01-27 13.35.51.png|thumbnail!
            h3. Steps to Reproduce
             # Go to [Default filters] > [all issues]
             # Add some conditions to narrow down the results
             # Click "Open in Microsoft Excel"

            h3. Expected Results
            The tickets that we filtered by conditions are exported in Excel format.

            h3. Actual Results
            The following error message is shown.

            h3. Workaround
            Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").
            M.Shimizu made changes -
            M.Shimizu made changes -
            Description Original: h3. Issue Summary
            When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

            This is reproducible on Data Center: (yes) / (no)
            h3. Steps to Reproduce
             # Go to [Default filters] > [all issues]
             # Add some conditions to narrow down the results
             # Click "Open in Microsoft Excel"

            h3. Expected Results
            The tickets that we filtered by conditions are exported in Excel format.

            h3. Actual Results
            The following error message is shown.

            h3. Workaround
            Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").
            New: h3. Issue Summary
            When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.


            h3. Steps to Reproduce
             # Go to [Default filters] > [all issues]
             # Add some conditions to narrow down the results
             # Click "Open in Microsoft Excel"

            h3. Expected Results
            The tickets that we filtered by conditions are exported in Excel format.

            h3. Actual Results
            The following error message is shown.

            h3. Workaround
            Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").
            M.Shimizu created issue -

              Unassigned Unassigned
              69b15089269e M.Shimizu
              Affected customers:
              6 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated: