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  1. Atlassian Product Integrations
  2. API-754

When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 1.0
    • Jira Cloud for Excel
    • None
    • Severity 3 - Minor

      Issue Summary

      When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

      Steps to Reproduce

      1. Go to [Default filters] > [all issues]
      2. Add some conditions to narrow down the results
      3. Click "Open in Microsoft Excel"

      Expected Results

      The tickets that we filtered by conditions are exported in Excel format.

      Actual Results

      The following error message is shown.

      Workaround

      Click "Open in Microsoft Excel" from filter search screens other than [all issues] (for example, from "New Search").

        1. スクリーンショット 2025-01-27 13.35.51.png
          スクリーンショット 2025-01-27 13.35.51.png
          99 kB

            [API-754] When we go to [Default filters] > [all issues], add some conditions to narrow down the results, and then click "Open in Microsoft Excel" an error occurs.

            Ryan O'Connor added a comment - - edited

            I've seen this error pop up the past week as well. In my scenarios I only get this error message when there is a lot of "Order by" items in the query. When removing that part of the query the export works. This may be a different error?

            Ryan O'Connor added a comment - - edited I've seen this error pop up the past week as well. In my scenarios I only get this error message when there is a lot of "Order by" items in the query. When removing that part of the query the export works. This may be a different error?

              Unassigned Unassigned
              69b15089269e M.Shimizu
              Affected customers:
              6 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated: