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  1. Atlassian Product Integrations
  2. API-501

Allow unlicensed users to raise requests in the customer portal using Jira cloud app for Microsoft teams

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    • Resolution: Unresolved
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    • Jira Cloud for Teams
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      Description

      Currently, Jira cloud apps for Microsoft teams are only available to licensed users who have a Jira license. Also, if the user has a JSW license only, they will receive the JSM internal notifications.

      Suggest resolution

      Instead of Jira internal access, unlicensed users can access customer portals to raise requests.

            [API-501] Allow unlicensed users to raise requests in the customer portal using Jira cloud app for Microsoft teams

            Angélica Luz made changes -
            Description Original: h3. Description
            Currently, *Jira cloud apps for Microsoft teams* are only available to licensed users who have a Jira license. Also, if the user has a JSW license only, he will receive the JSM internal notifications.

            h3. Suggest resolution
            Instead of Jira internal access, unlicensed users can access customer portals to raise requests.             		New: h3. Description
            Currently, *Jira cloud apps for Microsoft teams* are only available to licensed users who have a Jira license. Also, if the user has a JSW license only, they will receive the JSM internal notifications.

            h3. Suggest resolution
            Instead of Jira internal access, unlicensed users can access customer portals to raise requests.
            André Sinatora made changes -
            Description Original: h3. Description

            Currently, *Jira cloud apps for Microsoft teams* are only available to licensed users who have a Jira license.
            h3. Suggest resolution

            Instead of Jira internal access, unlicensed users can access customer portals to raise requests.             		New: h3. Description
            Currently, *Jira cloud apps for Microsoft teams* are only available to licensed users who have a Jira license. Also, if the user has a JSW license only, he will receive the JSM internal notifications.

            h3. Suggest resolution
            Instead of Jira internal access, unlicensed users can access customer portals to raise requests.
            Yuri Moura (Inactive) created issue -

              Unassigned Unassigned
              bd0e47de2684 Yuri Moura (Inactive)
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              5 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: