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  1. Atlassian Product Integrations
  2. API-501

Allow unlicensed users to raise requests in the customer portal using Jira cloud app for Microsoft teams

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    • Resolution: Unresolved
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    • Jira Cloud for Teams
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      Description

      Currently, Jira cloud apps for Microsoft teams are only available to licensed users who have a Jira license. Also, if the user has a JSW license only, they will receive the JSM internal notifications.

      Suggest resolution

      Instead of Jira internal access, unlicensed users can access customer portals to raise requests.

            [API-501] Allow unlicensed users to raise requests in the customer portal using Jira cloud app for Microsoft teams

            Juan Agustin Lemos added a comment -

            Es muy necesario poder avanzar con este tema, ya que poder utilizar Teams para la creación e interacción con los clientes reduce  mucho tiempo y brinda una mejor experiencia

            Juan Agustin Lemos added a comment - Es muy necesario poder avanzar con este tema, ya que poder utilizar Teams para la creación e interacción con los clientes reduce  mucho tiempo y brinda una mejor experiencia

              Unassigned Unassigned
              bd0e47de2684 Yuri Moura (Inactive)
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                Created:
                Updated: