Groups and users without activity cannot be deleted from Confluence-only OnDemand instances

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      Problem

      Users with no activity (i.e comments, assigned, mentions) and groups cannot be deleted from Confluence-only instances. The error message is thrown:

      Error communicating with Confluence: Unauthorized

      Cause

      Request made by OnDemand user management fails to get validated.

      Steps to reproduce

      1. Create new user or group.
      2. Try deleting the user/group.

      Workaround

      • Deactivate users by removing all groups and application access from the user to free up required license.
      • Deactivate a group by removing all users from it and removing it from all permissions.

      ***Note: This only affects Confluence-only OnDemand instances.

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            Assignee:
            Jeremy Evans
            Reporter:
            Nursihah Amir (Inactive)
            Votes:
            11 Vote for this issue
            Watchers:
            35 Start watching this issue

              Created:
              Updated:
              Resolved: