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  1. Atlassian Intelligence
  2. AI-927

Failed to add Confluence Search Engine in to Firefox

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    • 3
    • Severity 3 - Minor
    • 1
    • Confluence

      Issue Summary

      Get an error while trying to add Confluence Search Engine into the Firefox search bar.

      Steps to Reproduce

      1. Enable the search bar in firefox settings
      2. Go to a Confluence Cloud Site
      3. Click at the search bar
      4. Hit the Add "Confluence" option

      Expected Results

      Confluence search engine should be installed into firefox settings,

      Actual Results

      Get an error when hitting the  Add "Confluence" option that is:

      "Firefox could not install the search engine from: https:/instance.atlassian.net/wiki/opensearch/osd.action"

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Screen Shot 2021-07-05 at 2.02.56 PM.png
          Screen Shot 2021-07-05 at 2.02.56 PM.png
          65 kB

            [AI-927] Failed to add Confluence Search Engine in to Firefox

            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 3
            Alex W (Inactive) made changes -
            Component/s Original: Central AI or Rovo - General [ 74491 ]
            Component/s New: Search - Core [ 75296 ]
            Giuliano C. made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 957540 ]

            Sergii Molchanov added a comment -

            3 years passed, None.get() done 🤷🏻‍♂️

            Sergii Molchanov added a comment - 3 years passed, None.get() done 🤷🏻‍♂️
            Junyan Lin made changes -
            Affected Products New: Confluence [ 18440 ]
            Component/s Original: Search - Advanced Search [ 61204 ]
            Component/s New: Central AI or Rovo - General [ 74491 ]
            Key Original: CONFCLOUD-72382 New: AI-927
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Project Original: Confluence Cloud [ 18513 ] New: Central AI/Rovo [ 23110 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 4 New: 3
            SET Analytics Bot made changes -
            UIS Original: 5 New: 4
            SET Analytics Bot made changes -
            UIS Original: 3 New: 5

              Unassigned Unassigned
              63acbe2277aa Eric Ribeiro (Inactive)
              Affected customers:
              48 This affects my team
              Watchers:
              37 Start watching this issue

                Created:
                Updated: