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  1. Atlassian Intelligence
  2. AI-889

[Content Search] Investigate why "GAP" query is returning no results for specific customer

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    • Minor

      Issue Summary

      • [Content Search] Investigate why "GAP" query is returning no results for specific customer

      Steps to Reproduce

      Support ticket: https://getsupport.atlassian.com/browse/JST-666638
      CloudId:207497d5-e05f-49a8-a4ec-2b6bac5d52e0
      Affected User Ids: All on the site

      1. Try to search the content "global gender gap report" using basic and advance search

      Expected Results

      • Search results should be displayed

      Actual Results

      no search results

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

            [AI-889] [Content Search] Investigate why "GAP" query is returning no results for specific customer

            pqz made changes -
            Component/s Original: XP - Content Search [ 61005 ]
            Component/s Original: Search - Advanced Search [ 61204 ]
            Component/s New: XP - Content Search [ 75299 ]
            Component/s New: Admin Experience [ 74216 ]
            Key Original: CONFCLOUD-72552 New: AI-889
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Support reference count Original: 1
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Anna Zakharevych made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Anna Zakharevych made changes -
            Labels New: NMI14
            Aniket Bhosale made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 651882 ]
            nmcginley made changes -
            Assignee Original: Nora McGinley [ nmcginley@atlassian.com ] New: <div> [ dramesh ]
            nmcginley made changes -
            Component/s New: Search - Advanced Search [ 61204 ]
            Component/s Original: Search - Indexing [ 46493 ]
            Saravana Gupta Ravindran made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Saravana Gupta Ravindran made changes -
            Assignee Original: Saravana Gupta Ravindran [ sravindran@atlassian.com ] New: Nora McGinley [ nmcginley@atlassian.com ]
            Saravana Gupta Ravindran made changes -
            Assignee Original: Nora McGinley [ nmcginley@atlassian.com ] New: Saravana Gupta Ravindran [ sravindran@atlassian.com ]
            Saravana Gupta Ravindran made changes -
            Assignee New: Nora McGinley [ nmcginley@atlassian.com ]

              dramesh <div>
              9219e3807eac Nitika Arora
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: