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  1. Atlassian Intelligence
  2. AI-837

Attachments in Confluence that fail indexing X times should be skipped and quarantined

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Problem Definition

      Currently, if the Confluence indexer attempts to index an attachment that for one reason or another cannot be indexed a multitude of bad things can happen (bad Confluence performance, indexing task never finishing, etc). The only way to prevent this is to disable the indexing of attachments by following the instructions at How to disable indexing of attachments and then rebuilding the indexes from scratch.

      Suggested Solution

      Make the indexer a little smarter, and if it encounters an attachment that will not index multiple times (3-5?) then quarantine the attachment to prevent the index from trying to read it. This will allow other attachments to be indexed. Additionally it might be helpful for a list of quarantined attachments.

            [AI-837] Attachments in Confluence that fail indexing X times should be skipped and quarantined

            SET Analytics Bot made changes -
            Support reference count New: 1
            pqz made changes -
            Component/s Original: Search - Core [ 46383 ]
            Component/s Original: Page - Attachments [ 46501 ]
            Component/s New: Search - Core [ 75296 ]
            Key Original: CONFCLOUD-40024 New: AI-837
            Support reference count Original: 36
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Ying Wang made changes -
            Remote Link Original: This issue links to "ENT-1138 (Jira)" [ 721741 ] New: This issue links to "ENT-1138 (Hello Jira)" [ 721741 ]
            jrivera2 made changes -
            Remote Link New: This issue links to "ENT-1138 (Jira)" [ 721741 ]
            Rebekkah Dorhout made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 692805 ]
            Elaine H. (Inactive) made changes -
            Labels Original: affects-server files&attachments indexing search New: affects-server cc-findability files&attachments index search
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3420385 ] New: JAC Suggestion Workflow 3 [ 3604672 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2242350 ] New: JAC Suggestion Workflow [ 3420385 ]
            Status Original: Needs Verification [ 10004 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count New: 36
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 - TEMP [ 2137790 ] New: Confluence Workflow - Public Facing v3 [ 2242350 ]

              Unassigned Unassigned
              sbrannen@atlassian.com Branno (Inactive)
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              28 Vote for this issue
              Watchers:
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                Created:
                Updated: