Unreadable results in Ask AI when using dark Background color

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    • Severity 3 - Minor

      Issue Summary

      Using Atlassian Intelligence's "Ask AI" feature produces unreadable results when a dark Background Color is selected in Confluence.

      The results are unreadable as the text displayed uses a white font on a white background.

      A few observations:

      • Using the cursor to highlight the results will temporarily make them readable.
      • This bug only affects Confluence's Light theme, so Dark mode users will not be affected.

      Steps to Reproduce

      Steps:

      1. As a Confluence Admin, click Settings > Color Scheme (or simply navigate to https://<YOURDOMAIN>.atlassian.net/wiki/admin/lookandfeel.action )
      2. Click the Edit button
      3. Click the color picker button for Background Color
      4. Select a dark color (black is #000000) and click Save
      5. Click on the Confluence Search bar
      6. Add some text, then click Ask AI on the right
      7. Notice the results are unreadable

      Expected Results

      Results from 'Ask AI' are easy to read due to high contrast, either:

      • dark font in white background, or
      • white font in dark background.

      Example:

      Actual Results

      Results from 'Ask AI' are unreadable due to white font and white background.

      Example:

      Workaround

      A few possible workarounds are:

      1. Change the Background Color on your Confluence instance to a lighter color
      2. Use Dark mode: Change your theme
      3. Use the cursor to highlight the results as it will make them temporarily readable

      Example:

        1. Screenshot 2024-02-07 at 18.30.08.png
          260 kB
          Thiago P [Atlassian Support]
        2. Screenshot 2023-12-29 at 16.37.22.png
          96 kB
          Thiago P [Atlassian Support]
        3. Screenshot 2023-12-29 at 16.37.11.png
          56 kB
          Thiago P [Atlassian Support]
        4. Screenshot 2023-12-29 at 16.36.49.png
          92 kB
          Thiago P [Atlassian Support]

            Assignee:
            Unassigned
            Reporter:
            Thiago P [Atlassian Support]
            Votes:
            2 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: