Uploaded image for project: 'Atlassian Intelligence'
  1. Atlassian Intelligence
  2. AI-508

[Backend] Sentence containing search keyword not shown when searching large PDF file

XMLWordPrintable

    • Severity 3 - Minor

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      When searching large PDF file above 10MB , the sentence where the search keyword appears is not shown.
      It appears sometimes , usually if the search keyword is found in the initial pages of the PDF.

      Steps to Reproduce

      1. Attach a PDF above 10MB to a page
      2. Perform Content Indexing
      3. Search for a keyword found in the PDF

      Expected Results

      Actual Results

        1. actual.jpg
          19 kB
          Mizan Ali Sayed
        2. expected.jpg
          33 kB
          Mizan Ali Sayed

            [AI-508] [Backend] Sentence containing search keyword not shown when searching large PDF file

            pqz made changes -
            Component/s Original: Search - Core [ 46383 ]
            Component/s New: Search - Core [ 75296 ]
            Key Original: CONFCLOUD-37733 New: AI-508
            Support reference count Original: 2
            Affects Version/s Original: 5.7.4 [ 67792 ]
            Affects Version/s Original: 5.6.6 [ 67757 ]
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Sunny Xu (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Sunny Xu (Inactive) added a comment -

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!
            Sunny Xu (Inactive) made changes -
            Labels Original: backend core-experience New: backend core-experience stale-bulk-close
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365456 ] New: JAC Bug Workflow v3 [ 3424022 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            Alice Wang (Inactive) made changes -
            Summary Original: Sentence containing search keyword not shown when searching large PDF file New: [Backend] Sentence containing search keyword not shown when searching large PDF file
            Alice Wang (Inactive) made changes -
            Labels Original: affects-cloud affects-server pdf searching/indexing New: backend core-experience
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2240645 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365456 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2201271 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2240645 ]

              Unassigned Unassigned
              msayed Mizan Ali Sayed (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: