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  1. Atlassian Intelligence
  2. AI-415

[Backend] Finding documents with words separated by DOT

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    • Severity 3 - Minor

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      When Searching for documents in the Confluence free-text search box, a lot of documents are hard to find, when not KNOWING exactly what to search for.

      In our case, we have a lot of settings. Their names are separated by a . (DOT), and it is extremely hard finding documents where these settings are mentioned, or where part of the words of the setting name are mentioned.

      See below:

      These cases matches my test-page

      These does NOT find my page. I would like them all to find it!

      I'd say, that searching for just PTCSC in this case should find my document.

      Furthermore, searching for the end of a word does not seem to work either, in our case, "*.PTCSC.Suffix" does not find the document.

      This is actually one of the reasons people at our organisation feels that Confluence might not be the best tool for documentation; it is hard to find documents with relevant content.

      Yes. There are tags. We use those, but finding content is key.

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            [AI-415] [Backend] Finding documents with words separated by DOT

            pqz made changes -
            Component/s Original: Search - Core [ 46383 ]
            Component/s New: Search - Core [ 75296 ]
            Key Original: CONFCLOUD-38762 New: AI-415
            Support reference count Original: 2
            Symptom Severity Original: Severity 2 - Major [ 14431 ] New: Severity 3 - Minor [ 14432 ]
            Affects Version/s Original: 5.7.1 [ 67767 ]
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Oleksandr Solomennykov (Inactive) made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Nataliia K made changes -
            Labels Original: affects-cloud affects-server backend core-experience matching search searching searching/indexing word New: CNR14 affects-cloud affects-server backend core-experience matching search searching searching/indexing word
            Aniket Bhosale made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 652217 ]
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365984 ] New: JAC Bug Workflow v3 [ 3430887 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Alice Wang (Inactive) made changes -
            Labels Original: affects-cloud affects-server backend matching search searching searching/indexing word New: affects-cloud affects-server backend core-experience matching search searching searching/indexing word
            Alice Wang (Inactive) made changes -
            Priority Original: Medium [ 3 ] New: Low [ 4 ]
            Alice Wang (Inactive) made changes -
            Summary Original: Finding documents with words separated by DOT New: [Backend] Finding documents with words separated by DOT

              Unassigned Unassigned
              13bb65336aa7 hp
              Affected customers:
              3 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: