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  1. Atlassian Intelligence
  2. AI-410

[Backend] Deleted Attachments Returning in Confluence Search Results

    • Severity 3 - Minor

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      Attachments which have been deleted from a Confluence Page are still searchable after a Content Index is performed

      Environment

      • Confluence Cloud version 6.0.0-OD-2016.07.2
      • Confluence server version 5.9.x and above

      Steps to Reproduce

      1. Add an attachment to a Confluence Page (does not need to be embedded on the page itself)
      2. Search for the Attachment using the Filename of the Attachment; it should display in the Search Results
      3. Delete the Attachment
      4. Search again for the Attachment; should not display in the Search Results
      5. Perform a task which triggers a Content Index (Move Pages, Create Space, etc) or as SysAdmin, manually trigger a Content Re-Index

      Expected Results

      Deleted attachment does not return in search results

      Actual Results

      • Deleted Attachment is shown in search results however when clicked displays a file not found error:
      • In some versions, deleted Attachments are able to be viewed like normal attachment
      • The attachment also reappeared in the Space Attachment list by going to Space Tools > Content Tools > Attachments

      Database shows that the Attachment has been deleted:

      confluence=> select contentid, contenttype, title, content_status from content where title like '%ExampleAttachment%';
       contentid | contenttype |          title          | content_status
      -----------+-------------+-------------------------+----------------
         5046279 | ATTACHMENT  | 1.ExampleAttachment.png | deleted
         5046280 | ATTACHMENT  | 2.ExampleAttachment.png | deleted
      (2 rows)

      Notes

      1. Rebuilding Cache does not seem to correct the issue
      2. Reindexing from scratch does not seem to correct the issue either

      Workaround

      1. Delete the attachment from the trash by going to Space Tool > Content Tools > Trash > choose the deleted attachments > Delete
      2. Purge the trash by going to Space Tool > Content Tools > Trash > purge

            [AI-410] [Backend] Deleted Attachments Returning in Confluence Search Results

            pqz made changes -
            Sprint Original: Hey Micky you're so fine [ 5218 ]
            pqz made changes -
            Component/s Original: Search - Core [ 46383 ]
            Component/s New: Search - Core [ 75296 ]
            Key Original: CONFCLOUD-40833 New: AI-410
            Support reference count Original: 17
            Affects Version/s Original: 1000.444.0 [ 68415 ]
            Affects Version/s Original: 6.0.0-beta7 [ 68324 ]
            Affects Version/s Original: 5.10.7 [ 68288 ]
            Affects Version/s Original: 5.9.12 [ 68068 ]
            Affects Version/s Original: 6.0.0-OD-2016.07.1-0002 [ 67978 ]
            Affects Version/s Original: 5.8.15 [ 67883 ]
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2364476 ] New: JAC Bug Workflow v3 [ 3430044 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]

            Hi this does not appear to be resolved - we are still able to see deleted documents when searching in spaces. Please fix this.

            Jennifer Turliuk added a comment - Hi this does not appear to be resolved - we are still able to see deleted documents when searching in spaces. Please fix this.
            Jack Paladin (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Awaiting Release [ 11372 ] New: Resolved [ 5 ]
            Jack Paladin (Inactive) made changes -
            Status Original: Awaiting Merge [ 10064 ] New: Awaiting Release [ 11372 ]
            Jack Paladin (Inactive) made changes -
            Status Original: Technical Review [ 10028 ] New: Awaiting Merge [ 10064 ]
            Jack Paladin (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: Technical Review [ 10028 ]
            Jack Paladin (Inactive) made changes -
            Remote Link New: This issue links to "Confluence Build › Main Build › issue-CONFCLOUD-40833-indexing-of-deleted-attachments (confluence-cloud-bamboo)" [ 407117 ]
            Jack Paladin (Inactive) made changes -
            Remote Link New: This issue links to "Release Required › Linting, Unit Tests and Coverage › issue-CONFCLOUD-40833-indexing-of-deleted-attachments (confluence-cloud-bamboo)" [ 407116 ]

              jpaladin Jack Paladin (Inactive)
              scranford Shawn C (Inactive)
              Affected customers:
              38 This affects my team
              Watchers:
              40 Start watching this issue

                Created:
                Updated:
                Resolved: