• Severity 2 - Major

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Confluence runs out of memory when trying to index very large powerpoint presentations.

        1. hslf-oome.png
          425 kB
          Sam Haldane

            [AI-248] OOME when indexing large PowerPoint presentation

            pqz made changes -
            Component/s Original: Search - Indexing [ 46493 ]
            Component/s New: Search - Indexing [ 75295 ]
            Key Original: CONFCLOUD-23967 New: AI-248
            Support reference count Original: 1
            Affects Version/s Original: 4.0 [ 67599 ]
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2364117 ] New: JAC Bug Workflow v3 [ 3403693 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2239759 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2364117 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2200877 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2239759 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2135335 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2200877 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1892236 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2135335 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1809449 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1892236 ]
            jonah (Inactive) made changes -
            Description Original: Confluence runs out of memory when trying to index very large powerpoint presentations. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *Confluence Cloud*. Using *Confluence Server*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFSERVER-23967].
              {panel}

            Confluence runs out of memory when trying to index very large powerpoint presentations.
            jonah (Inactive) made changes -
            Link New: This issue is related to CONFSERVER-23967 [ CONFSERVER-23967 ]
            vkharisma made changes -
            Project Import New: Sat Apr 01 14:06:06 UTC 2017 [ 1491055566265 ]

              Unassigned Unassigned
              shaldane Sam Haldane (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: