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  1. Atlassian Intelligence
  2. AI-211

RSS Feed creating empty

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    • Severity 3 - Minor

      Issue Summary

      The Feed Builder of Confluence is no longer working. After creating a new feed, the XML is created with empty information for the space you selected..

      Steps to Reproduce

      1. On Confluence, next to the cog icon at the top-right corner of the topbar, click on ? > Feed Builder;
      2. Select a space to create the feed;
      3. Click on the Create RSS Feed button;
      4. Click over the button it generated.

      Expected Results

      The XML is created with the information about the pages on that space.

      Actual Results

      There is no information in the XML

      <?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom">
  <title>Confluence RSS Feed</title>
  <link rel="alternate" href="https://SITENAME.atlassian.net/wiki" />
  <subtitle>Confluence Syndication Feed</subtitle>
  <id>https://SITENAME.atlassian.net/wiki</id>
</feed>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [AI-211] RSS Feed creating empty

            pqz made changes -
            Component/s Original: Search - Indexing [ 46493 ]
            Component/s New: Search - Indexing [ 75295 ]
            Key Original: CONFCLOUD-70499 New: AI-211
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Support reference count Original: 2
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Matthew Hunter made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Matthew Hunter added a comment -
            Atlassian Update - July 23, 2022

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - July 23, 2022 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!
            Matthew Hunter made changes -
            Labels New: stale-bulk-close202207
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2

            Josh Hammond added a comment -

            My RSS feed starting working again last night around 6pm EST. Not sure what changed...

            Josh Hammond added a comment - My RSS feed starting working again last night around 6pm EST. Not sure what changed...

            chengzhi added a comment -

            This bug broke my workflow, and there are no known workaround. I tired "Activity Streams", but it seems confluence update not always appears in "Activity Streams".

            chengzhi added a comment - This bug broke my workflow, and there are no known workaround. I tired "Activity Streams", but it seems confluence update not always appears in "Activity Streams".
            Puneet (Inactive) made changes -
            Link New: This issue is related to CONFDEV-70265 [ CONFDEV-70265 ]
            Puneet (Inactive) made changes -
            Component/s New: Search - Indexing [ 46493 ]
            Component/s Original: Analytics [ 57891 ]
            Velu Alagianambi made changes -
            Component/s New: Analytics [ 57891 ]
            Component/s Original: Confluence Cloud Premium [ 60293 ]

              Unassigned Unassigned
              vsiqueira Vinicius (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: