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Suggestion
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Resolution: Unresolved
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None
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4
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Problem Definition
By default, Confluence's search only returns results for pages, blog posts, people, files/attachments or spaces.
It would be helpful if there were a default filter a user could set as it can also return results containing custom contents, such as questions and answers, calendars and others.
Suggested Solution
Include custom contents by default on search results and allow user-specific default filters.
Workaround
Manually select the custom type on the advanced search under the Type filter.
[AI-167] Enable User Default Filter in Confluence Search
Support reference count | Original: 3 | New: 4 |
Support reference count | New: 3 |
Component/s | Original: Search - Quick Search [ 54092 ] | |
Component/s | Original: Search - Advanced Search [ 61204 ] | |
Component/s | New: Search - Quick Search [ 75293 ] | |
Key | Original: CONFCLOUD-76816 | New: AI-167 |
QA Demo Status | Original: Not Done [ 14330 ] | |
QA Kickoff Status | Original: Not Done [ 14234 ] | |
Project | Original: Confluence Cloud [ 18513 ] | New: Atlassian Intelligence [ 23110 ] |
Summary | Original: Allow Confluence Search to return results for custom contents by default | New: Enable User Default Filter in Confluence Search |
As a workaround, letting the product admin set the default content used by the global search for the instance would be good, having it at the user level might be okay as well but I'd like to see it start at the admin level so a starting level of consistency that works for your company can be applied to your users.
We'd definitely want Questions included in the default list of content search (like it was on-prem). We'd also get rid of blogs if we had this capability.
Questions, as a plugin, has been poorly used since cloud migration due to the limited content types in the cloud search. Users just don't like the difficulty in finding the answers (not hard but extra clicks are extra clicks a person doesn't want to do).