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      User Problem

      Currently, Rovo and Rovo Agents do not have the capacity to read or index PDF files from third-party providers. 

      Note: This is not the case for first-party providers (i.e. PDFs stored in Confluence are indexed and can be read) 

      Suggested Solutions

      Enable Rovo and Rovo Agents to support reading and index PDF files from third-party providers for search results. This will enable Rovo to have PDF files included in the index and provide more targeted responses.

      Current Workarounds

      There are no existing workarounds.

            [AI-1032] Ability for Rovo to index and search PDF files

            Jor added a comment -

            Hi a985e6289b7e ,
            Thanks, this is great!
            Is there any expectation around support for larger files, and if so, do we know when that might happen?
            Also, is there a separate item or ticket tracking this?

            Jor added a comment - Hi a985e6289b7e , Thanks, this is great! Is there any expectation around support for larger files, and if so, do we know when that might happen? Also, is there a separate item or ticket tracking this?
            Patricia Balik (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Support for PDF ingestion for SharePoint, OneDrive, GDrive, Dropbox, and Box is released!  

            Patricia Balik (Inactive) added a comment - Support for PDF ingestion for SharePoint, OneDrive, GDrive, Dropbox, and Box is released!  

            The [Connect SharePoint to Rovo | Atlassian Support|https://support.atlassian.com/organization-administration/docs/connect-sharepoint-to-rovo/] page currently states that PDFs (maximum 10 MB) are indexed. Can someone confirm please?

            Georgia Maniati added a comment - The [Connect SharePoint to Rovo | Atlassian Support|https://support.atlassian.com/organization-administration/docs/connect-sharepoint-to-rovo/] page currently states that PDFs (maximum 10 MB) are indexed. Can someone confirm please?
            SET Analytics Bot made changes -
            Support reference count Original: 15 New: 14
            SET Analytics Bot made changes -
            Support reference count Original: 14 New: 15
            SET Analytics Bot made changes -
            Support reference count Original: 13 New: 14
            SET Analytics Bot made changes -
            Support reference count Original: 11 New: 13

            Jor added a comment -

            It would be very useful if Rovo could also search PDF files on SharePoint.

            Jor added a comment - It would be very useful if Rovo could also search PDF files on SharePoint.
            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 11

              a985e6289b7e Patricia Balik (Inactive)
              59b56135e3ec Matt Hogben
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              23 Vote for this issue
              Watchers:
              31 Start watching this issue

                Created:
                Updated:
                Resolved: