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  1. Atlassian Guard
  2. ACCESS-933

AADSTS700016 error when using the Azure browser extension

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      Issue Summary

      Setting up SAML Single sign on using Azure's browser extension leads to an incomplete setup.

      Steps to Reproduce

      1. Follow Microsoft's Tutorial
      2. Use the My Apps Secure Sign-in browser extension to setup the integration
      3. Complete the setup.

      Expected Results

      The configuration should complete and the admin can test the SAML login.

      Actual Results

      The configurations from Atlassian are not copied back to Azure making the setup incomplete.

      AADSTS700016 error is encountered on the login test.

      Workaround

      Follow the step by step method from Microsoft's Tutorial to fully setup the integration.

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            [ACCESS-933] AADSTS700016 error when using the Azure browser extension

            Anusha Rutnam made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]

            Anusha Rutnam added a comment -
            Atlassian Update - December 2023

            As I did not receive any responses to this comment I am closing this ticket.

            If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - December 2023 As I did not receive any responses to this comment I am closing this ticket. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment -

            Are the watchers of this issue still experiencing the bug? We haven't had new reports in 2 years.

            Anusha Rutnam added a comment - Are the watchers of this issue still experiencing the bug? We haven't had new reports in 2 years.
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 3
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Sai Majeti made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]

            Sai Majeti added a comment -

            This is a known issue. Created a ticket to track and fix this https://hello.atlassian.net/browse/LINK-1405 . 

            We can resolve this ticket as we can follow the steps for complete setup (rather than using the browser extension) 

            Sai Majeti added a comment - This is a known issue. Created a ticket to track and fix this https://hello.atlassian.net/browse/LINK-1405  .  We can resolve this ticket as we can follow the steps for complete setup (rather than using the browser extension) 

            Vlad Svidersky added a comment -

            gvenkatesh@atlassian.com we will take a look

            Vlad Svidersky added a comment - gvenkatesh@atlassian.com we will take a look
            Vlad Svidersky made changes -
            Assignee Original: Vlad Svidersky [ vsvidersky ] New: Sai Majeti [ smajeti@atlassian.com ]

            Gautam Venkatesh added a comment -

            vsvidersky looks to be one for your team?

            Gautam Venkatesh added a comment - vsvidersky  looks to be one for your team?

              smajeti@atlassian.com Sai Majeti
              rmacalinao Ramon M
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: