Last Active (Organization) and Last Seen (Site Administration) information not syncing

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: PLAT - Hydra
    • None
    • 97
    • Major

      Issue Summary

      When successfully logging in a Cloud site with a Managed Account, the Last Seen information is updated in the Site Administration, while the Last Active in the Organization does not.

      Additional comments

      • Performed an attempt using Can't Login;
      • Performed an attempt authenticating using the credentials.

      Environment

      • Had SAML SSO set up with Azure and was able to reproduce the behavior;
      • Removed the SAML integration and was able to reproduce the behavior.

      Steps to Reproduce

      1. Create an organization and verify your domain;
      2. Add your site;
      3. Login using the site URL or http://id.atlassian.com

      Expected Results

      Both Last Seen and Last Active would be updated.

      Actual Results

      Only the Last Seen is updated.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            Assignee:
            Gaurang Kher
            Reporter:
            Caio (Inactive)
            Votes:
            66 Vote for this issue
            Watchers:
            92 Start watching this issue

              Created:
              Updated:
              Resolved: