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  1. Atlassian Guard
  2. ACCESS-1999

Last active date is not available for unmanaged suspended/inactive users

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      Issue Summary

      When a user access is suspended the last active field is changed to "Unavailable".

      Steps to Reproduce

      1. Log in to admin.atlassian.com (select your organisation, if more than one).
      2. Select Directory -> Users
      3. Search for the suspended user account.
      4. Select the suspended user profile.

      Expected Results

      When a user account is suspended the last active field should be retained in the UI.

      Actual Results

      The suspended users last active field is set to "Unavailable".

      Workaround

      • If feasible the admins can restore the user account to check for the last active date of the user.
        More workarounds will be added when available.

        1. image-2024-08-29-15-36-28-135.png
          248 kB
          Mithun R K
        2. image-2024-08-29-15-38-49-190.png
          288 kB
          Mithun R K
        3. image-2024-08-29-15-40-05-218.png
          133 kB
          Mithun R K
        4. image-2024-08-29-15-50-12-239.png
          134 kB
          Mithun R K
        5. image-2024-08-29-15-52-51-451.png
          347 kB
          Mithun R K

              Unassigned Unassigned
              ce213513e7b5 Mithun R K
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                Created:
                Updated: