Uploaded image for project: 'Atlassian Guard'
  1. Atlassian Guard
  2. ACCESS-1826

Customer is not able to turn off Discovered Products notification

XMLWordPrintable

      Issue Summary

      The customer tried to turn off the discovered products' email notifications but continued to receive these messages. Even after turning off the option by following the steps below, the user continues receiving these notification emails.

      This is reproducible on Data Center: (no)

      Steps to Reproduce

      To opt out of daily emails:
      1 - Go to admin.atlassian.com. Select your organization if you have more than one.
      2 - Select Security > Discovered products.
      3 - Select the Send an email when there are new discovered products toggle to turn it off.

      Expected Results

      It is expected not to receive notifications related to discovered products anymore.

      Actual Results

      Even after turning off the option by following the right steps, the user continues receiving these notification emails.

      Workaround

      No workaround

            [ACCESS-1826] Customer is not able to turn off Discovered Products notification

            There are no comments yet on this issue.

              48d91e7b076f Srividya Ramaswamy
              336d2be4b97f Mariana Bastos [Atlassian Support]
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: