[ACCESS-1658] Adding external users to a test policy failed with User not found error

Adding external users to a test policy (in the External User Security Policy feature) failed with User not found error.

Guests external user could be added to the Test policy successfully.

Guests external user could not be added to the Test policy with User not found error.

Currently there is no known workaround for this behavior. A workaround will be added here when available

relates to

ACCESS-1632 Guest Users don't appear as part of Organization's External Users list, despite external policy working for them

Lauretha Rura made changes - 31/Oct/2023 11:40 PM

Link

New: This issue relates to ~~ACCESS-1632~~ [ ~~ACCESS-1632~~ ]

Khalid Akash made changes - 24/Oct/2023 9:43 PM

Resolution		New: Duplicate [ 3 ]
Status	Original: Needs Triage [ 10030 ]	New: Closed [ 6 ]

Uchechi I made changes - 23/Oct/2023 11:28 PM

Component/s	Original: External Collaboration - Guest Access [ 65391 ]
Component/s		New: External User Security - Email MFA / 2FA [ 72411 ]
Key	Original: ~~CONFCLOUD-76803~~	New: ~~ACCESS-1658~~
QA Demo Status	Original: Not Done [ 14330 ]
QA Kickoff Status	Original: Not Done [ 14234 ]
Project	Original: Confluence Cloud [ 18513 ]	New: Atlassian Access [ 18910 ]

SET Analytics Bot made changes - 21/Oct/2023 4:01 AM

Support reference count

New: 1

Lauretha Rura created issue - 20/Oct/2023 5:43 AM