Details
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Suggestion
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Resolution: Unresolved
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147
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Description
Issue Summary
There are situations where a company/organization has different departments with each their own Atlassian Organization and Cloud Sites. The departments all share the same domain but manage different users.
In the light of the Selective user claim feature release (https://jira.atlassian.com/browse/ACCESS-764), it would be useful that the same domain can be claimed multiple times by different Organizations, each claiming their set of users.
Currently, a domain can only belong to one Organization at a time, even if not all accounts have been claimed.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Good news - the ability to verify a domain in multiple orgs, and claim unique users from that domain, is now available in early access!
If your organization is interested in trying this feature in early access, please send me an email at ayang@atlassian.com along with your org ID and the domain that you’d like to verify so that we can evaluate your eligibility.
This feature is expected to be available in early access until the GA release in Q2 2024. You can follow our public roadmap item for updates on the GA release.
Cheers,
Aneita