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      Problem Definition

      The default sync interval of 4hrs is not configurable, and for some customers it is not frequent enough, or is too frequent

      Suggested Solution

      Allow customers to define a specific sync interval for Azure AD sync configuration, or introduce an API which could be used to trigger on-demand sync.

      Why this is important

      Admins have specific requirements in regards to provisioning/de-provisioning of their users

      Workaround

      After making a change in Azure AD, immediately navigate to your Atlassian organization Azure AD sync configuration page, and click "Sync now" to trigger a sync on demand.

          Form Name

            [ACCESS-1426] Custom Azure AD sync interval

            SET Analytics Bot made changes -
            Support reference count Original: 17 New: 18
            Kat N made changes -
            Labels Original: RIBS-SHORT guard-s8 New: guard-s8
            SET Analytics Bot made changes -
            Support reference count Original: 16 New: 17
            SET Analytics Bot made changes -
            Support reference count Original: 15 New: 16
            Kat N made changes -
            Labels Original: RIBS-LONG guard-s8 New: RIBS-SHORT guard-s8
            Leonardo H made changes -
            Labels Original: RIBS-LONG New: RIBS-LONG guard-s8

            Bhupendra Singh added a comment - - edited

            Yes, 4hrs is too infrequent. Configurable sync interval should have been there in the first place.

            Bhupendra Singh added a comment - - edited Yes, 4hrs is too infrequent. Configurable sync interval should have been there in the first place.
            Kat N made changes -
            Labels New: RIBS-LONG
            Kat N made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 915067 ]
            Kat N made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 915067 ]

              e902c0832f88 Sudesh Peram
              afda33d41b32 Roman P
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                Created:
                Updated: