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      Problem Definition

      The default sync interval of 4hrs is not configurable and for some customers - it is not frequent enough or is too frequent

      Suggested Solution

      Allow customers to define a specific sync interval for G Suite configurations

      Why this is important

      Admins have specific requirements in regards to provisioning/de-provisioning of their users

      Workaround

      After making a change in Google, immediately navigate to your Atlassian organization G Suite integration configuration page and click "Sync now" to trigger a sync on demand.

            [ACCESS-1093] Custom G Suite sync interval

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            This is also important as we use the feature for syncing groups from Google Workspace to drive Access to boards and spaces via Group

            Waiting 4 hours adds a ridiculous amount of wait time for updates to propagate 

            Manually syncing adds a manual step to an otherwise fully automated workflow 

            We'd ideally have the ability to change Sync cadence or an API endpoint exposed to trigger this programatically

            antonylucisano added a comment - This is also important as we use the feature for syncing groups from Google Workspace to drive Access to boards and spaces via Group Waiting 4 hours adds a ridiculous amount of wait time for updates to propagate  Manually syncing adds a manual step to an otherwise fully automated workflow  We'd ideally have the ability to change Sync cadence or an API endpoint exposed to trigger this programatically
            Roman P made changes -
            Link New: This issue is duplicated by ACCESS-1448 [ ACCESS-1448 ]
            Roman P made changes -
            Link New: This issue relates to ACCESS-1426 [ ACCESS-1426 ]
            Narmada Jayasankar made changes -
            Assignee New: Matthew Ho [ maho ]

              maho Matthew Ho (Inactive)
              dnguyen4 Derrick Nguyen
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              31 Vote for this issue
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                Created:
                Updated: