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Suggestion
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Resolution: Unresolved
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None
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10
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Problem Definition
The default sync interval of 4hrs is not configurable and for some customers - it is not frequent enough or is too frequent
Suggested Solution
Allow customers to define a specific sync interval for G Suite configurations
Why this is important
Admins have specific requirements in regards to provisioning/de-provisioning of their users
Workaround
After making a change in Google, immediately navigate to your Atlassian organization G Suite integration configuration page and click "Sync now" to trigger a sync on demand.
- is duplicated by
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ACCESS-1448 Change Sync Frequency on Google Workspace
- Gathering Interest
- relates to
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ACCESS-1426 Custom Azure AD sync interval
- Gathering Interest
[ACCESS-1093] Custom G Suite sync interval
Support reference count | Original: 9 | New: 10 |
Support reference count | Original: 8 | New: 9 |
Support reference count | Original: 7 | New: 8 |
Support reference count | Original: 6 | New: 7 |
Support reference count | Original: 5 | New: 6 |
Support reference count | Original: 4 | New: 5 |
Link | New: This issue is duplicated by ACCESS-1448 [ ACCESS-1448 ] |
Link | New: This issue relates to ACCESS-1426 [ ACCESS-1426 ] |
Assignee | New: Matthew Ho [ maho ] |
This is also important as we use the feature for syncing groups from Google Workspace to drive Access to boards and spaces via Group
Waiting 4 hours adds a ridiculous amount of wait time for updates to propagate
Manually syncing adds a manual step to an otherwise fully automated workflow
We'd ideally have the ability to change Sync cadence or an API endpoint exposed to trigger this programatically