Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi all,
We are very excited to let you know that this issue has been fixed! We've added the Jira Service Management configurations to the audit logs
You may find more details at Track organization activities from the audit log
Problem definition
Changes in the Service Desk configuration does not log an entry into the audit logs causing admins to not know who and what changes were done.
- Customers added/Removed to a JSM Project.
- Organizations added/Removed to a JSM project.
- JSM Global configuration update
Suggested solution
Include the changes into audit logs by recording who and what is changed
Why is it important
The information would allow more transparency towards the changes in configuration.
Attachments
Issue Links
- is related to
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JRACLOUD-79986 [Tracking in Issue Links] Site-level audit log feature requests
- Gathering Interest
- relates to
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- Gathering Interest
- mentioned in
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