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  1. Atlassian Guard
  2. ACCESS-1319

Non-English language in Organization Audit Logs contains strange characters

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Audit Log
    • None

      Issue Summary

      Non-English characters such as the name of the authentication policies in Organization Audit Logs are garbled.

      Steps to Reproduce

      1. Create an authentication policy with the non-English name (ex. テスト)
      2. Add a user to the authentication policy created in Step 1
      3. Go to the audit log page

      Expected Results

      Audit logs should not contain garbled characters.

      Actual Results

      See the above screenshot.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. AtlassianSupport 2022-09-14 at 11.39.55.png
          AtlassianSupport 2022-09-14 at 11.39.55.png
          254 kB
        2. Screen Shot 2022-10-31 at 1.58.11 PM.png
          Screen Shot 2022-10-31 at 1.58.11 PM.png
          355 kB

            [ACCESS-1319] Non-English language in Organization Audit Logs contains strange characters

            K. Tajima made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Gaurav Dalvi (Inactive) made changes -
            Attachment New: Screen Shot 2022-10-31 at 1.58.11 PM.png [ 429674 ]
            Gaurav Dalvi (Inactive) made changes -
            Assignee Original: Jack Burgoyne [ 77388d647f98 ] New: Gaurav Dalvi [ gdalvi@atlassian.com ]
            Aalok Borkar made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Jack Burgoyne made changes -
            Assignee New: Jack Burgoyne [ 77388d647f98 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            K. Tajima made changes -
            Description Original: h3. Issue Summary

            Non-English characters such as the name of the authentication policies in Organization Audit Logs are garbled.


            !AtlassianSupport 2022-09-14 at 11.39.55.png|width=556,height=395!
            h3. Steps to Reproduce
             # Create an authentication policy with the non-English name (ex. テスト)
             # Add a user to the authentication policy created in the step 1
             # Go to the audit log page

            h3. Expected Results

            Audit logs should not contain garbled characters.
            h3. Actual Results

            See the above screenshot.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available             		New: h3. Issue Summary

            Non-English characters such as the name of the authentication policies in Organization Audit Logs are garbled.


            !AtlassianSupport 2022-09-14 at 11.39.55.png|width=556,height=395!
            h3. Steps to Reproduce
             # Create an authentication policy with the non-English name (ex. テスト)
             # Add a user to the authentication policy created in Step 1
             # Go to the audit log page

            h3. Expected Results

            Audit logs should not contain garbled characters.
            h3. Actual Results

            See the above screenshot.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            K. Tajima made changes -
            Link New: This issue relates to JRACLOUD-79768 [ JRACLOUD-79768 ]
            K. Tajima created issue -

              gdalvi@atlassian.com Gaurav Dalvi (Inactive)
              3fb4e7e36438 K. Tajima
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: