Issue Summary

      Administrators cannot clear the Managed users "Job Title" field under certain circumstances.

      Steps to Reproduce

      1. Log in admin.atlassian.com
      2. Open the details of a managed user
      3. Set it to any value
      4. Refresh the page
      5. Clear the value from the Job Title field

      Expected Results

      The Job Title field can be cleared, and default text "Click to enter value" appear back.

      Actual Results

      The Job Title field does not clear.
      CannotSetJobTitleBlank.mp4

      Workaround

      Type a 'space' char to make it looks blank.

            [ACCESS-1304] Managed users cannot set "Job Title" blank.

            Max Sutton (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Max Sutton (Inactive) made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]
            Max Sutton (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            Max Sutton (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            Max Sutton (Inactive) made changes -
            Assignee New: Max Sutton [ msutton@atlassian.com ]
            Rodrigo B. made changes -
            Description Original: h3. Issue Summary

            Managed users cannot set "Job Title" blank.
            h3. Steps to Reproduce
             # Log in admin.atlassian.com
             # Open the details of a managed user
             # Set it to any value
             # Refresh the page
             # Try to set the Job Title field to a blank value


            h3. Expected Results

            The Job Title field can be set to blank value
            h3. Actual Results

            The Job Title field cannotbe set to blank value.


            h3. Workaround

            Type a 'space' char to make it looks blank.
            New: h3. Issue Summary
            Administrators cannot clear the Managed users "Job Title" field under certain circumstances.

            h3. Steps to Reproduce
             # Log in admin.atlassian.com
             # Open the details of a managed user
             # Set it to any value
             # Refresh the page
             # Clear the value from the Job Title field

            h3. Expected Results
            The Job Title field can be cleared, and default text "Click to enter value" appear back.

            h3. Actual Results
            The Job Title field does not clear.
            [^CannotSetJobTitleBlank.mp4]

            h3. Workaround
            Type a 'space' char to make it looks blank.
            Rodrigo B. made changes -
            Description Original: h3. Issue Summary

            Managed users cannot set "Job Title" blank.
            h3. Steps to Reproduce
             # Log in admin.atlassian.com.
             # Open the details of a managed user.
             # Try to set the Job Title field to a blank value, but you will find you cannot really save it. Please refer to the attached video: CannotSetJobTitleBlank.mp4

            [^CannotSetJobTitleBlank.mp4]
            h3. Expected Results

            The Job Title field can be set to blank value
            h3. Actual Results

            The Job Title field cannotbe set to blank value.
            h3. Workaround

            Type a 'space' char to make it looks blank.
            New: h3. Issue Summary

            Managed users cannot set "Job Title" blank.
            h3. Steps to Reproduce
             # Log in admin.atlassian.com
             # Open the details of a managed user
             # Set it to any value
             # Refresh the page
             # Try to set the Job Title field to a blank value


            h3. Expected Results

            The Job Title field can be set to blank value
            h3. Actual Results

            The Job Title field cannotbe set to blank value.


            h3. Workaround

            Type a 'space' char to make it looks blank.
            Rodrigo B. made changes -
            Component/s Original: Directory - Groups - CRUD [ 66396 ]
            Component/s New: User Sync - Managed Accounts [ 53198 ]
            Key Original: ID-8007 New: ACCESS-1304
            Project Original: Identity [ 16810 ] New: Atlassian Access [ 18910 ]
            Rodrigo B. made changes -
            Labels New: pl-rb
            SET Analytics Bot made changes -
            Support reference count New: 1

              msutton@atlassian.com Max Sutton (Inactive)
              8b6d6fc256bd Arthur S (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: