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Suggestion
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Resolution: Won't Fix
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1
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Case
It's currently somewhat difficult to track when and how users have been giving an Atlassian Access license.
Reviewing the list of billable users is not helpful sometimes as there's no way to know when the user was added to an application and started counting as billable.
This is specially useful for customer who have annual billing cycles, where they have a pre-defined user quota.
Suggestion
Create a report on the data users were giving a license
Alternatively, add the date the user was added as billable in the UI of the Managed Accounts page.
- is related to
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ACCESS-1662 Provide a mechanism to track when/why managed accounts transition to / from Atlassian Access billable state
- Gathering Interest
Hi everyone,
Thank you for bringing this suggestion to our attention.
As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.
Unfortunately, as a result of inactivity (no votes or comments for an extended period of time), this suggestion didn’t make it to the roadmap and we are closing it.
While this issue has been closed, our Product Managers continue to look at requests in https://jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.
Thank you again for providing valuable feedback to our team!