Details
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Bug
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Resolution: Low Engagement
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Medium
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None
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None
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None
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37
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Severity 2 - Major
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3
Description
Summary
After generating a backup in JIRA Cloud, if the backup file is huge and takes longer than 10 minutes, the download might fail randomly.
Steps to Replicate
- Generate a backup in Cloud.
- Download the backup file
Expected Result
The download should proceed until it finishes.
Current Result
The download will end randomly and the backup file size is not downloaded fully.
The download dies before completing. Sometimes it looks like it finished successfully as it doesn't through an error in the browser while downloading but the download file isn't complete.
Attachments
Issue Links
- duplicates
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- Closed
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- is duplicated by
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- Closed
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- is related to
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- Closed
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MOVE-22863 Loading...
- mentioned in
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