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  1. Jira Service Management Data Center
  2. JSDSERVER-80

Display issue links

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It can be helpful to show issue links to the customer. Not sure if it's good to show him all links or only specific links types which can be set.

      Cases for links would be:

      • Security policy
      • Knowledge base entry
      • Issue link if his problem is a duplicate an another user reported the same problem (e.g. system outage)

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-3466 Confluence KB Page Links viewable in the Customer Portal

          • Closed
          relates to

          Suggestion - JSDCLOUD-80 Display issue links

          • Closed

          Activity

            People

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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              11 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync