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  1. Jira Service Management Data Center
  2. JSDSERVER-787

third-party fields to ServiceDesk request types in the customer portal

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • API and Integrations
    • None
    • 6
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently third party field is not being integrated to JIRA Service Desk request types in the customer portal. There are some third party custom fields from other third-party such as nFeed - display data in custom fields

      Therefore it would be best if we could integrate third-party field to JIRA Service Desk itself.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-787 third-party fields to ServiceDesk request types in the customer portal

          • Closed

          Suggestion - JSDSERVER-86 Several custom field types can't be added to a request type

          • Closed

          Suggestion - JSDSERVER-173 Support custom field plugins in the Customer Portal

          • Gathering Interest

          Suggestion - JSDSERVER-7097 'Group' custom field type can't be added to a request type

          • Gathering Interest
          mentioned in

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            People

              Unassigned Unassigned
              dchua Daryl Chuah (Inactive)
              Votes:
              22 Vote for this issue
              Watchers:
              13 Start watching this issue

              Dates

                Created:
                Updated:

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