Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5858

Add the possibility to set the email address the Customer Notifications are sent from, per project

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Email - Outgoing
    • None
    • 0
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      It is currently not possible to configure in a project the email address the Customer Notifications are sent from.

      It is only possible to do it for the JIRA Core Notifications by setting the email address in Project Settings > Summary > Notifications, as explained in Configuring a project's email address and shown in the screenshot below:

      Currently, the sender of the Customer Notifications is using the email address configured in âš™ > System > Outgoing Mail.

      Suggested Solution

      Add a setting to the Project Settings > Customer Notification page to change the email address of the sender of the Customer Notifications.

      Workaround

      No workaround.

        1. ProjectNotificationsSettings.png
          413 kB
          Julien Rey

            Unassigned Unassigned
            jrey Julien Rey
            Votes:
            15 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated: