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  1. Jira Service Management Data Center
  2. JSDSERVER-2075

Provide a separate Outgoing Mail Server configuration for Service Desk

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As JIRA Service Desk administrator, I would like to use/specify a different email address compare to the one used by general JIRA.

      For example, I would like to use support@email.com email address to send notification to our Customer, rather than using development@email.com.

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          is related to

          Suggestion - JSDSERVER-1874 External customers and outgoing (SMTP) mail configuration in cloud

          • Closed
          relates to

          Suggestion - JSDSERVER-5858 Add the possibility to set the email address the Customer Notifications are sent from, per project

          • Gathering Interest

          Suggestion - JSDCLOUD-2075 Provide a separate Outgoing Mail Server configuration for Service Desk

          • Reviewing
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              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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                Updated:

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