Multiple question CSAT survey

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
    • 5
    • 5

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The project administrator shall be able to create customized the CSAT surveys per Issue type. The customized survey shall include questions with different types of possible answers:

      • Score (from 1 to 5 stars)
      • Single choice menu ("Very satisfied", "Satisfied", "Not happy", "Hate it"...)
      • Multiple line comment box

       

      The project administrator shall be able to create reports that include the score and single choice replies. EazyBI shall import these values.

       

      Thanks,

      Jon

            Assignee:
            Unassigned
            Reporter:
            Jon Regueiro
            Votes:
            45 Vote for this issue
            Watchers:
            17 Start watching this issue

              Created:
              Updated: