Allow customer notification when created via REST API

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: API and Integrations
    • None
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      When creating a customer via REST API it's not possible to send notification email to this customer saying that an account has being created for him/her.

      Suggested Solution

      Add a "notification" parameter on the call, so that users can choose whether to notify the customer or not.

      Documentation:

      https://docs.atlassian.com/jira-servicedesk/REST/4.17.1/#servicedeskapi/customer

      Workaround

      None.

              Assignee:
              Unassigned
              Reporter:
              Elisa [Atlassian] (Inactive)
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: