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  1. Jira Service Management Data Center
  2. JSDSERVER-3662

Disable Help Center if a customer has access to only 1 Service Desk

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      When customers only have access to 1 Service Desk, the Help Center page does not add any value over the Service Desk portal itself.
      In this situation, it would be convenient to be able to disable the Help Center all together.
      Unless the customers gains access to multiple Service Desks, where the Help Center will provide an overview of all the Service Desks they can get to.

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        Issue Links

          is blocked by

          Suggestion - JSDSERVER-1993 How to display only one JSD Project in the Help Center

          • Closed
          relates to

          Suggestion - JSDCLOUD-3662 Disable Help Center if a customer has access to only 1 Service Desk

          • Gathering Interest

          Activity

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              Unassigned Unassigned
              mnassette MJ (Inactive)
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              62 Vote for this issue
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              40 Start watching this issue

              Dates

                Created:
                Updated:

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