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  1. Jira Service Management Cloud
  2. JSDCLOUD-3662

Disable Help Center if a customer has access to only 1 Service Desk

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      When customers only have access to 1 Service Desk, the Help Center page does not add any value over the Service Desk portal itself.
      In this situation, it would be convenient to be able to disable the Help Center all together.
      Unless the customers gains access to multiple Service Desks, where the Help Center will provide an overview of all the Service Desks they can get to.

              d0d1ba410583 Sushant Koshy
              mnassette MJ (Inactive)
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                Created:
                Updated: