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Type: Suggestion
Resolution: Unresolved
Fix Version/s: None
Component/s: Customer Portal
Labels:

UIS:
16
Support reference count:
30

NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

Currently it's only possible to search issues based on their status and request type. It would be great to be possible to sort issue base on other fields, like priority and etc.

is incorporated by

JSDSERVER-1800 Filter by the primary key in the Customer Portal

Closed

JSDSERVER-4090 As an administrator, I want to be able to make predefined filters to display issues under "My Requests" in the customer portal

Closed

JSDSERVER-6880 Allow more search options on Jira Service Desk REST API

Closed

JSDSERVER-1544 Improve search on customer portal

Gathering Interest

JSDSERVER-3334 Filtering requests by status on customer portal

Gathering Interest

JSDSERVER-3355 Ability for customers to create and save a custom filters in the Customer Portal

Gathering Interest

JSDSERVER-3375 Search on the Customer Portal

Gathering Interest

relates to

JSDCLOUD-3424 Add the ability to search for other fields on Customer Portal

Future Consideration

links to

Internal ticket

mentioned in: Page Loading...; Page Loading...; Page Loading...

(2 is incorporated by, 1 relates to, 1 links to, 3 mentioned in)

Assignee:: Unassigned
Reporter:: Paulo Junior (Inactive)
Votes:: 205 Vote for this issue
Watchers:: 85 Start watching this issue

Created:: 16/Feb/2016 5:29 PM
Updated:: 23/Nov/2025 12:17 PM

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