Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-3419

Option to display workflow in Customer Portal

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • None
    • 13
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      When Service Desk customer opens a request at https://<instance URL>/servicedesk/customer/portal/5/<issue key>, it is not currently possible to see the workflow.

      Suggestion Resolution

      It would be great to have an option to display workflow on a customer's ticket.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-3419 Option to display workflow in Customer Portal

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              rsaputra Adven
              Votes:
              61 Vote for this issue
              Watchers:
              23 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync