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  1. Jira Service Management Data Center
  2. JSDSERVER-2240

Downloadable Attachment on the Request Form

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
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    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk Administrator, I would like to add a form as an attachment, where I would need my customer to fill in, and attach it back into the ticket.

      Having a read-only Custom Field URL field or this functionality itself into the Request Form will help me to achieve this use case.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-2240 Downloadable Attachment on the Request Form

          • Closed

          Suggestion - JSDSERVER-86 Several custom field types can't be added to a request type

          • Closed

          Suggestion - JSDSERVER-7097 'Group' custom field type can't be added to a request type

          • Gathering Interest

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              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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