We need to allow our Service Desk users to see the attachments or screenshots, our Service Desk agents attach to cases

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Customer Portal
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    • 0

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Our users are used to communicate using email and attached screenshots, and it is very difficult to change this. Consequently, it is very important for our company to have this function implemented in the future.

            Assignee:
            Unassigned
            Reporter:
            Cristina Drugan
            Votes:
            7 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: