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  1. Jira Service Management Data Center
  2. JSDSERVER-1607

Configure the comment section on issue view screen.

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The comment section in Service Desk is not configurable as it does not appear in JIRA's screen configuration.

      A user would like the Internal comment tab to be the default tab rather than the Respond to Customer tab:

        1. tab.png
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          26 kB

            Unassigned Unassigned
            astephen@atlassian.com Adrian Stephen
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              Created:
              Updated:
              Resolved: