Configure the comment section on issue view screen.

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Issue View
    • None
    • 2
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The comment section in Service Desk is not configurable as it does not appear in JIRA's screen configuration.

      A user would like the Internal comment tab to be the default tab rather than the Respond to Customer tab:

        1. tab.png
          tab.png
          26 kB

            Assignee:
            Unassigned
            Reporter:
            Adrian Stephen (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: