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  1. Jira Service Management Cloud
  2. JSDCLOUD-886

When email is sent to report an issue and people are CC'd, respect the cc list

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We support B2B clients so our case is based on that. But even if we were B2E I could see a user cc'ing their boss and the boss expecting the updates. Maybe that's an option that could be worked into the system. Something that would auto add watchers?

      Thanks so much,

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          duplicates

          Suggestion - JSDCLOUD-823 Mail handler for JIRA SD does not support CC watchers

          • Closed
          is related to

          Suggestion - JSDSERVER-886 When email is sent to report an issue and people are CC'd, respect the cc list

          • Closed

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              Unassigned Unassigned
              e69d35947060 Geff Hanoian
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